Returns, Exchanges, and Cancellation Policy

If You are unsatisfied with our product, You may return any unworn items in their original condition within seven (7) days of Your receipt and[KOW1]  receive an online credit for the purchase price of the items, not including any shipping charges.

 

Returned items must be in the original sale condition, unworn, with original package and receipt of sale.  To obtain a FULL refund (less any shipping charges), Your return must be approved and postmarked 7 days from the date that the product was originally received by You.

 

If You would like to return or exchange an item, please e-mail info@cdedesignsatl.com to begin Your return request.  Please provide Your name, address, order number, and reason for the return or exchange.  We will provide You with a return number which must be included with any item(s) that You are returning or exchanging.  Any return without the return number will be refused.

 

Returned products must be sent to the following address:

 

CDE Designs ATL, LLC
56 East Andrews Dr NW Suite 19, Atlanta, GA 30305

 

CDE is not responsible for lost or stolen items. We recommend all returned items to be insured and sent using some type of delivery confirmation system to ensure proper delivery.

 

CDE Designs will send Your online credit within three (3) business days after receiving and evaluating the condition of the returned item(s).  The online credit provided will be the original purchase price of the returned item(s), less the original shipping charges.  Online credit will be issued to the e-mail address that You provided at check out.

 

You may cancel any order (other than a custom order) for any reason at any time prior to shipment.  If Your order has already been shipped, please see the Returns and Exchanges policy, above.  CDE Designs is unable to refund shipping charges for any items once they have been shipped.  If a package is undeliverable, the customer is responsible for any additional shipping charges.

 

Any custom orders placed with CDE Designs cannot be cancelled after the order has been processed and a notice of acceptance of the order has been sent to You by CDE.